Terms of Service

1. Acceptance of Terms

By accessing and using Payung's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Eligibility

To be eligible for our lending services, you must:

• Be at least 18 years old
• Be a Malaysian citizen or permanent resident
• Have a valid Malaysian identification document
• Meet our creditworthiness criteria
• Provide accurate and complete information

3. Loan Terms and Conditions

All loans are subject to:

• Credit approval and verification processes
• Interest rates and fees as disclosed in your loan agreement
• Repayment terms specified in your loan contract
• Compliance with Malaysian lending regulations

4. Repayment Obligations

You agree to repay your loan according to the terms specified in your loan agreement. Late payments may result in additional fees and may negatively impact your credit score. We reserve the right to pursue collection activities for delinquent accounts.

5. Prohibited Uses

You may not use our services for:

• Any illegal or unauthorized purpose
• Fraudulent activities or providing false information
• Violating any Malaysian laws or regulations
• Harassing or threatening our staff or other users

6. Limitation of Liability

Payung shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or our business.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date.

9. Contact Information

For questions about these Terms of Service, please contact us at legal@payung.com or through our customer support channels.